bab88's Privacy Policy

By using the bab88 platform, you agree to the terms of this privacy policy. We place the highest importance on our users' privacy and are committed to protecting their personal information. Below is a detailed explanation of what information bab88 collects, why it collects it, and how it is kept secure.

We collect various types of personal information when you register and use the bab88 platform. This information is used to improve our services and enrich the user experience.

1.1 Registration Information

When you create an account, we collect the following information:

• Full name (as on ID)
• Date of birth (for age verification — only those aged 21 or above may register)
• Mobile number and email address
• National ID or passport number (for identity verification)
• Password (stored in encrypted form)

1.2 Financial Information

We collect necessary financial information during deposit and withdrawal processes. This may include the mobile number linked to your bKash, Nagad, or Rocket account. Full bank account or card numbers are not stored on our servers.

1.3 Technical Information

When you visit the bab88 website, certain technical information is automatically collected:

• IP address
• Browser type and version
• Device type (mobile, desktop)
• Pages visited, click data, and session duration
• Cookies and similar tracking data

bab88 uses collected information only for legitimate purposes. We never sell or transfer your information to third parties without your permission.

2.1 Account Management

Information is used to complete your registration and identity verification, ensure account login access, and provide services such as password recovery.

2.2 Processing Financial Transactions

Financial information is used to process deposits (minimum ৳200) and withdrawals (minimum ৳500) and to prevent fraud. All transactions through bKash, Nagad, and Rocket are generally completed within 1 hour.

2.3 Ensuring Responsible Gaming

Monitoring users' gaming patterns to identify problematic behaviour and provide support when needed is also an important purpose for which we use information.

2.4 Customer Service and Communication

Your contact information is used to provide 24/7 live chat support in Bengali and to send important platform updates, promotional offers, and bonus-related information.

2.5 Meeting Legal Obligations

We may be required to retain and disclose necessary information in order to comply with applicable laws, regulations, and directives from regulatory authorities.

The bab88 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.

3.1 Essential Cookies

These cookies are essential for the core functioning of the website. They must remain active to maintain login sessions, ensure security, and process payments.

3.2 Performance Cookies

These cookies help us understand how users are using the website. Based on this information, we improve the speed and performance of the platform.

3.3 Cookie Controls

You can control or delete many cookies by changing your browser settings. Please note, however, that disabling essential cookies may disrupt some website functions.

bab88 uses industry-standard security technologies and practices to protect your personal information. Our platform is secured by SSL (Secure Socket Layer) encryption technology, which keeps all data exchanged between you and our servers safe.

• SSL Encryption: 256-bit SSL encryption is used for all data transfers.
• Password Hashing: Your password is never stored directly; strong cryptographic hashing is used.
• Two-Factor Authentication: A two-step verification process is available to enhance account security.
• Data Access Controls: Only authorised staff have access to user information under specific conditions.
• Regular Security Audits: Our systems undergo regular security testing.

Although we take every precaution, complete security on the internet cannot be guaranteed. We therefore also advise users to use strong passwords and never share their login details with anyone.

bab88 never sells your personal information. However, limited information may be shared with the following parties in specific circumstances:

5.1 Payment Service Providers

Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to process financial transactions. These third parties have their own privacy policies.

5.2 Technology Partners

Limited information may be shared on a contractual basis with providers of cloud hosting, cybersecurity, and technical support services needed to operate the platform. These partners are required to comply with our privacy standards.

5.3 Legal Obligations

We may be legally required to disclose information in response to a court order, legal process, or a lawful request from a government authority.

bab88 retains your personal information only for as long as necessary. The retention period depends on the type of information and the purpose for which it is used:

• Active Account Data: For the entire duration that the account remains active.
• Financial Transaction Records: For a set number of years as required by law.
• Inactive Accounts: Data is reviewed after a set period following the last activity.
• Deletion Requests: Information is deleted within a reasonable time after a verifiable request, except where legal obligations require retention.

As a bab88 user, you have certain rights over your own personal information. We respect these rights and are committed to responding to your requests as promptly as possible.

7.1 Right to Access Information

You may request a copy of the personal information we hold about you at any time. We will provide the information within a reasonable time of receiving your request.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request that it be corrected. Most information can be updated by you directly from your account settings.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, we may need to retain some information due to legal obligations or ongoing transactions.

7.4 Right to Opt Out of Marketing Communications

You may request at any time to stop receiving promotional emails or messages. In that case, only essential communications relating to your account and transactions will continue.

bab88 is a responsible gaming platform. Our services are for those aged 21 or above only. We do not knowingly collect personal information from any minor. A date-of-birth verification process is in place at registration, and if any account holder is found to be under 21, that account will be closed immediately and the associated information will be deleted.

bab88 may update this privacy policy from time to time. If there are significant changes to the policy, we will notify you in the following ways:

• A clear notice will be displayed on the website homepage.
• A notification will be sent to your registered email address.
• The date of the change will be updated at the top of this page.

Continued use of the platform after any changes will be taken to mean that you agree to the updated policy. If you do not agree to a policy change, you have the right to close your account and stop using the platform.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated support team is available 24/7 in Bengali.

We aim to respond to all valid requests within a reasonable time. Complex matters may take a little longer, but we treat every request with due care.